Terms of Service
Last updated: May 2026.
These Terms govern your use of the Aclamos awards-show platform and the Ballotis voting platform, both operated by Aclamos, Inc. ("Aclamos", "we", "us"). By creating an account or submitting an entry, you agree to these Terms.
1. Eligibility
You must be at least 16 years old to create an account. If you create an account on behalf of a company, you represent that you have authority to bind that company.
2. Your content
You keep ownership of everything you upload — photos, videos, documents, and text. By uploading, you grant Aclamos a worldwide, non-exclusive license to host, display, and process your content for the purpose of running your awards show or poll.
3. Acceptable use
You agree not to use Aclamos or Ballotis to: send spam; impersonate someone; submit content that infringes a third party's IP; harass, threaten, or defame; manipulate voting via bots, click farms, or coordinated fraud; or interfere with the operation of the service. See the full Acceptable Use Policy.
4. Fees
Stripe processes payments on our behalf. Aclamos charges 0% per nomination; Stripe's standard fees apply. Paid Aclamos plans bill monthly or annually via Stripe; you can cancel any time, with the cancellation effective at the end of the current billing period.
5. Refunds
Nomination fees are paid to the show producer (the organization, not Aclamos). The show producer's refund policy applies. Aclamos-plan fees are refundable within 14 days of first purchase if you haven't actively run a show; partial-period refunds are not provided.
6. Service availability
We aim for 99.9% uptime on the Growth plan and 99.95% on Studio. Planned maintenance is announced on status.aclamos.app. We are not liable for downtime caused by upstream sub-processors (Stripe, Anthropic, Twilio, Cloudflare).
7. Termination
You can delete your account or organization at any time from settings. We may suspend or terminate accounts that violate these Terms or the AUP, with notice when reasonable.
8. Warranty disclaimer
The service is provided "as-is." We disclaim all warranties to the maximum extent permitted by law, including merchantability and fitness for a particular purpose. Outcomes of awards programs and votes are the responsibility of the producer running them.
9. Limitation of liability
Aclamos's aggregate liability under these Terms is limited to the greater of (a) the amount you paid Aclamos in the 12 months preceding the claim, or (b) US$100. We are not liable for indirect or consequential damages.
10. Governing law
The laws of the State of Florida (USA) govern these Terms, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the state and federal courts located in Hillsborough County, Florida — except that either party may seek emergency injunctive relief in any court with jurisdiction, and consumers in the EU/UK retain the right to bring proceedings in the courts of their place of residence where local law so provides.
10A. Sectoral exclusions
Aclamos is not a HIPAA covered entity or business associate; do not submit US Protected Health Information through the Service unless we have signed a separate Business Associate Agreement (BAA). For US K-12 / higher-education customers, the Service is offered under FERPA “school official” terms when the educational institution makes us subject to its direct control by signing our Educational Records Addendum. We do not knowingly process data of children under 13 without verifiable parental consent — see Privacy Policy.
10B. Sweepstakes & contests run by Customers
If you (the Customer) run a fan vote, sweepstakes, or contest with prizes, you are solely responsible for compliance with applicable law, including but not limited to Florida Statutes § 849.094 (game promotion registration where prizes > US$5,000), New York General Business Law §§ 369-e/369-f, Rhode Island registration, and California / Maryland bonding requirements. Aclamos provides the technical platform; we do not provide legal advice on prize-promotion law and will not register or bond on your behalf.
11. Changes
We may update these Terms; we'll email you and post a banner on the site. Continued use after the effective date constitutes acceptance.